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  • Which email system should you use?

UW offers two world-class, cloud-based email services: UW Exchange Online (part of UW Office 365) and UW Gmail (part of UW G Suite). Both email services also include impressive cloud-based productivity and collaboration tool suites.

Some mobile or desktop applications that work outside of a browser aren't yet compatible with 2-step verification. These applications are hard-coded to ask for a username and password, and do not prompt for a verification code. If you want one. Thunderbird is NOT storing the new OAuth2 token properly anymore that it receives from Google so the authentication continues to fail. It appears they implemented 2FA which seems to work properly with physical security keys now but still there's a token issue. Can't login to Gmail account via Thunderbird with 2FA despite using App Password. 1 Recommended Answer 11 Replies 69 Upvotes. I've recently switched to 2 Factor Authentication and can't login to Gmail account in Thunderbird anymore. I always get 'Username. What happens when you turn on two-step verification. If you turn on two-step verification, you’ll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn't trusted.When two-step verification is turned off, you will only have to verify your identity with security codes periodically, when there might be a risk to your account security. Tutanota is the secure email service, built in Germany. Use encrypted emails on all devices with our open source email client, mobile apps & desktop clients.

Please note: Some departments and business units require their personnel to use either UW Exchange Online or UW Gmail. Consult with your department/business unit’s local IT support before you select a UW email service.

UW Exchange Online

UW Exchange Online, a part of UW Office 365, offers email email and calendaring, as well as an impressive cloud-based productivity and collaboration tool suites.

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UW Gmail

UW Gmail, a part of UW G Suite, is similar to Google’s consumer Gmail app, but it is free of advertising, has greater privacy protection, and offers an impressive cloud-based productivity and collaboration tool suite.

Which email service should you use?

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For a more detailed breakdown and feature comparison of UW Exchange Online and UW Gmail, please see Which email service should you use?.

HIPAA and FERPA compatibility

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  • UW Exchange Online is both HIPAA and FERPA compatible.
  • UW Gmail is only FERPA compatible; it is not HIPAA compatible.

As such, UW Medicine workforce members and clinical students are prohibited from forwarding their UW email to UW Gmail.

Email resources and guidelines

Useful email tools

  • You can Change Your UW Email Forwarding anytime.
  • Create email distribution lists, including class email lists with the Mailman service.
  • Get Sophos anti-virus softwareto protect your Windows and Apple computer.
  • The Securing Your Computer page explains how to protect yourself from viruses, spyware, phishing, and other malware attacks.
  • The UW Electronic Directory Service is an online directory that many email programs can use.
  • The Bulk Email at the UW page explains UW policy on sending out large batches of email.

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Email guidelines and rules

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Privacy
The UW email systems are provided to support UW activities and are subject to state laws and UW policy.
  • Do not send sensitive information by email. This includes personnel data, patient records, student information, and financial information.
  • Email messages can be kept and forwarded. Never assume email is private, even when using encryption technologies. The message you send to one person can easily spread to many more.
  • Potential or confirmed exposure or breach of personal data in email should be promptly reported to uwprivacy@uw.edu. For more information, click here.
Employee use of UW Email
UW Email is made available to UW faculty and staff solely for the purpose of facilitating effective business operations.
Email as public record
Email messages are public records when they are created or received in the transaction of public business. As such, they must be retained as evidence in accordance with UW records retention practices:
  • UW Records Management – Information records management, retention, storage, and destruction
  • RCW 40.14 – Washington State law relating to preservation and destruction of public records
Email management and retention
Employees are responsible for handling and maintaining records, including email and electronic records, in accordance to University policy and requirements. UW Records Management has published Email Best Practices information.
Protect yourself
Some simple steps can help protect you from email problems

UW Event Calendar

The UW Event Calendar is a service providing a calendar for all UW campus public events. In addition, it can be used to set up departmental calendars, including academic, schools, colleges, and other groups. It provides a better mobile experience, an improved user interface, event registration, and the ability to embed calendars into websites. Also, an event created in one calendar can appear in multiple calendars. Anyone with a UW NetID can request a calendar, which can then be used to share events with the campus calendar. Learn how to use the calendar system: UW Event Calendar Help.

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