Citrix Receiver For Windows 10

For more information, please refer to CTX235907 - Error: 'Cannot Complete Your Request' Due to DNS Misconfiguration on StoreFront

4. Verify loopback feature configuration if it is used while connecting through Receiver for Web.

1. ) Go to Citrix StoreFront management console > Stores > Manage Receiver for Web Sites > Configure > Advanced Settings
2. ) Verify Enable loopback communication / Loopback port when using HTTP is configured accurately according to your deployment.

For more information, please refer to CTX224790 – StoreFront Loopback Feature

5. Verify the certificates installed on StoreFront Server is correct and also not expired. On all the StoreFront servers,

1. ) Open the IIS console > Servername > Server Certificates
   • Make sure the Certificate Issued To name matches the StoreFront Base URL.
   • View the Certification Path tab on the certificate and confirm that all the Intermediate and Root certificates are properly installed.
   • Make sure the Expiration Date is not expired.
2. ) On the IIS console > Servername > Sites > Default Web Site > Bindings. Make sure there is a binding for HTTPS over port 443 with a certificate that matches the StoreFront Base URL assigned to it.

For more information, please refer to CTX235908 - Error: 'Cannot Complete Your Request' Due to Certificates Misconfiguration on StoreFront

6. Verify the authentication is correctly configured on the StoreFront server.

1. ) Open Citrix StoreFront management console > Stores > Manage Authentication Methods. Make sure user name and password is enabled in Authentication Methods.
2. ) Open Citrix StoreFront management console > Stores > Manage Receiver for Web Sites. Make sure user name and password is enabled.
3. ) In Active Directory, confirm the User Logon Name matches the User Logon Name (pre-Windows 2000).
4. ) In Storefront server, if there is error in the Event Viewer for 'An unexpected error occurred storing the credentials' (Event ID 8) or 'An error occurred during authentication' (Event ID 3), run the following PowerShell command and then restart the Citrix Credential Wallet Service:

For more information, please refer to CTX235909 - Error: 'Cannot Complete Your Request' Due to Authentication Misconfiguration on StoreFront

7. Verify StoreFront Services are running on StoreFront Server. Open Services.msc console

1. ) Verify if the Citrix Default Domain Services Windows Service is running.
2. ) Verify if the Citrix Credential Wallet Service is running.
3. ) Verify if the Citrix Peer Resolution service is running.

For more information, refer to CTX235915 - Error: 'Cannot Complete Your Request' Due to Stopped StoreFront Services

8. Confirm communication between StoreFront server and the Domain Controller is not blocked, port 88 and port 389 are open. From all StoreFront servers,

1. ) Telnet Domain Controller FQDN 88
2. ) Telnet Domain Controller FQDN 389

For more information refer to article Communication Ports Used by Citrix Technologies

9. Verify if antivirus firewall is installed on the StoreFront servers.

1. ) Disable the antivirus firewall and test the connection.
2. ) Exclude the StoreFront ports within the antivirus firewall.

For more information refer to the following links:
Communication Ports Used by Citrix Technologies
On-Access scan appears to cause IIS application pools to recycle?
Performance issues with specific applications after installing VirusScan Enterprise 8.8 Patch 4

10. Confirm the connection to Store by not using a third-party proxy. If you are receiving the error only when the third-party proxy is in place, please refer to the configuration on your Proxy Server.

For more information, refer to article CTX235918- Error: 'Cannot Complete Your Request' Due to Proxy Configuration

11. If you experience the error after publishing a new application or customizing an application’s icon,

1. ) Check the event viewer on the StoreFront server and look for the following errors:

2. ) Go to Citrix Studio > Delivery Groups > Applications > Properties of the application recently added >Delivery > Application Icon, Change and choose from any of the Citrix default icons.

For more information refer to article, refer to CTX235970 - Error: 'Cannot Complete Your Request' After Publishing New App or Customizing App’s Icon on StoreFront

12. If you get this error after upgrading the StoreFront server,

1. ) Navigate to C:inetpubwwwrootCitrix<StoreName>Web and delete Default.html file.
2. ) Create a new test store and copy Default.html to C:inetpubwwwrootCitrix<StoreName>Web

For more information, please refer to CTX235919 - Error: 'Cannot Complete Your Request' due to “Default.htm” file being corrupted on Storefront

13. Verify if there is any special character in Delivery Group names on Citrix Studio > Delivery Groups, if yes, in Actions panel, go to Rename Delivery Group and remove the special character.

Steps to narrow down the issue

Citrix ica client mac download. Please identify through which connection the issue is occurring by performing the following tests:

1. Test if you get the error when connecting directly to the StoreFront server.

1. ) On an internal machine, open %SystemRoot%system32driversetchosts file.
2. ) Add the FQDN shown in the StoreFront Base URL and the StoreFront server local IP address to the hosts file, and save.

3. ) Connect to the store using StoreFront Base URL from Citrix Workspace app, submit user credentials or launch published app/desktop, verify if the error “Cannot complete your request” is reproduced.
4. ) If not able to reproduce, continue with step 2 or step 3.

2. Test the connection to your Citrix Gateway.

1. ) On a test machine, open command prompt.
2. ) Ping the Citrix Gateway FQDN. The FQDN should resolve to the IP address of your Citrix Gateway.
3. ) If not, please refer to CTX286601- Common Resolutions to “Cannot Complete Your Request” Error when connecting through Citrix Gateway

3. Test connection to the load balancer.

Citrix Receiver Web Only

1. ) On a test machine, open command prompt.
2. ) Ping the StoreFront base URL FQDN. The FQDN should resolve to the IP address of your load balancer.
3. ) If not, please refer to CTX286594 - Common Resolutions to “Cannot Complete Your Request” Error when connecting through Load Balancer

Additional Resources

Can you download movies from amazon prime to mac. How to open Xenapp applications using the installed Citrix Workspace client instead of the browser.

Citrix Receiver Web App

Skyrim special edition mac download. If you open a program in Citrix Workspace, and it opens in a browser window instead of using the desktop client, you will need to switch receivers.

1. Desktop client
2. The light version, which displays the program in your browser

Citrix Web Receiver

1. Go to https://remote.engr.wisc.edu.
   
2. In the upper right hand side of the window, select your username, and choose 'Account settings'
   
3. In the window that comes up, choose which receiver you would like to use, the first option for the desktop client, the second option for the web-browser-based interface.

Citrix Workspace For Windows

Citrix Receiver Download